11 Jan 2017

Service Jam London 2017 is cooking up in our kitchen at the moment! As you can tell, we've moved to a new website that's more suitable for different screen sizes – gotta keep up with the trends!

If you’re looking for updates, announcements for the 2017 London Jam (...

3 Apr 2016

Time: 7pm onwards
Date: 28th April
Location: 275-276 Poyser Street, London, E2 9RF

We are delighted to announce that we are going to have a post-jam gathering on 28th April  at Redchurch Brewery’s The Tap Room. We will start from 7pm and no reservation required, ju...

28 Feb 2016

This is it, 2016 Service Jam London is now officially over.

No need to feel sad, our LinkedIn group is still active and we would absolutely love to hear from you again.

Again, thank you all for making this jam a success for everyone. Thank you for all the time put in fro...

26 Feb 2016

GOLD SPONSOR: BIO

We a proud to announce that Bio will be our Gold sponsor for the 2016 Service Jam London. Bio has a range of offers that looks at customer experience from Digital Strategy to Service Design. Their sponsorship will go a great way to paying for all the m...

12 Feb 2013

Since the Jam is getting closer, we thought it would be a great idea if we post some information about Service Design. We are hoping that the following findings will be useful for the ones that are unfamiliar with the meaning and techniques of Service Design and that t...

20 Feb 2012

A jam creates its own tales.

Ann Danylkiw tell the stories of Service Jam 2011 as a true journalist. She stayed with the jammers, interviewed mentors and captured everything as they are happening in a jam with her camera. This year, we are welcoming Ann to join us again...

18 Feb 2012

How empathetic can we get and are we really empathising or just making up assumptions?

Last week during my service design course we were asked to design something for aged people to help with their mobility. We started with talking among ourselves, made loads of assumpt...

18 Feb 2012

If you are new to service design, and looking forward to having lots of fun at the jam later, it’s helpful to know a bit about what you might experience.

I recently completed a very short yet intensive and fully engaged service design course taught by Design London at R...

27 Jan 2012

So, last March I was involved in the London end of the Global Service Jam, last September I took part in Lean Startup Machine, and here I am again, helping to organise this year’s London Service Jam. If this is all word soup to you, let me explain.

The Global Servi...

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